Not part of the current build — the site pivoted to a quote-only catalogue (no cart/checkout/payment), so this page is unlinked from navigation. Kept only for reference. About this preview →

Shipping Policy

Last updated: September 21, 2026

Design review note: dispatch timelines, charges and courier partner (in red) are placeholders — confirm once Shiprocket is configured, since these are heavy/bulky items.

1. Delivery Coverage

We currently ship pan-India via our logistics partner [Shiprocket]. Share your delivery pin code with our sales team via the "Request a Quote" form, WhatsApp or phone, and we will confirm serviceability before your order is finalized. Some remote pin codes may not be serviceable for larger items (tables, stands) due to courier size/weight restrictions.

2. Dispatch & Delivery Time

  • Standard catalog items: dispatched within [X business days] of order confirmation.
  • Made-to-order / custom size items: dispatched within [X–Y business days], as these are manufactured after order confirmation.
  • Delivery time after dispatch: typically [X–Y business days] depending on location.

Delivery timelines are estimates, not guarantees, and may be affected by courier delays, weather or regional restrictions.

3. Shipping Charges

Shipping charges are calculated at checkout based on product weight, size and delivery location. [Confirm: free shipping threshold / flat rate / per-item]

4. Packaging

All products are packed to withstand transit — stainless steel items are wrapped and boxed/crated as appropriate to size to prevent scratching or denting in transit.

5. Order Tracking

Once your order is dispatched, you'll receive a tracking link via [SMS/email/WhatsApp] so you can track delivery in real time.

6. Damaged or Missing Items on Delivery

Please inspect your package at the time of delivery. If an item arrives damaged or a package appears tampered with, do not accept the delivery, or accept it and note the damage with the delivery agent — then contact us within [24–48 hours] at 80801 77760 with photos of the damage/packaging.

See our Refund & Cancellation Policy for how damaged-item claims are handled.

7. Bulk / Commercial Orders

For bulk or commercial-quantity orders, shipping is arranged directly with our team and may use a different logistics method. Contact us at 80801 77760 to discuss.

8. Contact Us

Phone: 80801 77760  ·  Email: info@a1hindustansteels.com